Please refund my capital and I would like a responds. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 011-52 (987) 872 08 44. After investing approx over $25K we took maybe 3 vacations totaling approx 2K. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints My husband and I purchased a membership back in October of 2021. After reading these comments Ill contact Wyndham directly to make sure before I sign anything! This comment was posted by a verified customer. I need to exit the program. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. We were approached at the airport by the offer of a cab ride. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. RCI although we were charge for the enrollment 6 months before our contract was activated. We were to receive $27, 000 for our exsisting Festival time share, Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. We now have lawyers from the Owner's Advocate helping us. I tried Wyndham but they were no help. RCI says its not them and my wife calls El Cid she bounces back and forth. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. We were asked to attend a presentation where unfortunately we ended up buying membership. They returned with a credit line that they opened in our name, that would cover the $5, 800 dollar deposit. And now after reading all of this, I really want out now. We are being told we have to pay an additional $9900+ to terminate. the customer service Rep says no only 1 year of points will be allowed. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. We felt victimized. We've already paid over $29,000 in payments and maintenance fees. Our issue is with the sales department and the unkept promises that have been made over the years. Any help is appreciated. I would have to pay to roll over my points to the next year. The suite was decent, though far on the north end of the strip. Hello everyone, Almost everything they tell you is not true. For of all it was a high pressure sale. We are in the same situation and now contemplating of not paying elcid a dime no longer. EL CID tells you that you will get an email the next day. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. The lady from mexica Betty said if I cancel I can not get money back. Feel free to contact me if you are a victim of this company. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. MOST POPULAR London. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. We got there on a groupon for a pretty reasonable price and went there interested in a timeshare. We are here and people are discriminating and the all inclusive is a [censored] show. We would be happy to participate in any and all class action suits. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Share your photos and videos with others to prove the truth of your words. Surely enough, we never received the promised payment or the To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let After investing a lot of money in a time share. I am paying a product that I am not using. Very frustrating and lesson learned. Credit has been ruined, I would like to be counted in also. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. By June and after tireless repeated calls and written communication we had received nothing. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. They only have resorrs in Mexico and one or two in Europe. The have no heart not sure how they sleep at night. We told them within an hour that we wanted to cancel the contract. Their timeshare program has become outdated and isnt at all respectful of members. Charged me for time share that I did not sign for. Please advise ayone! Salespeople claim that the points have more value than they actually do for exchange purposes. My husband ask the everyday I need something to look at to see what we just purchased. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. WellI was scammed by the masterminds of El Cid Cancun. We said that in 5-10 years we would be interested in purchasing. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. And phone # we can call to Resolve future issues. We are being held hostage by el cid vacation club. When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. A & T Real Estate Holdings. EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Been requesting termination since december 2020. Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 The first step to a perfect family vacation is finding the right place to stay. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. There's got to be a way for these thugs to pay for their crime. don't use it for the airlines. I would join a class action suit against El CID. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. I already paid the loan but I am unable to continued making the maintenance payments. El Cid Vacations Club - Beware of this rip off! El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. Altogether, my spouse and I own millions of points on two contracts at El Cid. We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Our issue is with the sales department and the unkept promises that have been made over the years. EL CID is a rip-off company that lies EL CID to get you signed up. Gary in McGregor. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. I would love if we can get together for one big lawsuit. Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. We have been home only a few days, and I am trying to cancel everything. While we still enjoy timesharing it is not worth all the El Cid incompetence and unwillingness to help. I have been a member with El Cid for 6 years now and originally bought at Maya Riviera. Copyright 1997-2023 Ripoff Report. They are a one way service. Now I'm at a loss as to how to proceed to cancel? A & M Sales and Marketing, LLC. To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. I cannot no longer afford to pay the Timeshare. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. Doubt that's would happen. My name is Pedro. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. Imagine how much money they are stealing. We have always received excellent care until now. El Cid Real Estate; El Cid Vacations Club; Our Hotels. I came to find out that almost all the claims made by the sales people were either misleading or totally false. How do they sleep at night? all of you? I wish I found this site before we were scammed. Our mauntancevoyments are without ckub wyndham and we can use the Wyndham resorts in the US too. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? Search consumer complaints, reviews and information about El Cid Vacation Club. El Cid is a pure rip off scam! Desired outcome: They should understand that nobody wants to loose money especially if they are financially struggling. The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We asked for our $50 deposit and gifts, and kept getting the runaround. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! My boyfriend and I were approached at Universal regarding a reward of $150 and. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor There was a window to cancel and get a full refund. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Share your photos and videos with others to prove the truth of your words. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. We were with the sales agent for hours. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. Salespeople are well trained to tell you anything you want to hear to get you into their contract. You pay and they take. I want out totally! We were Never enrolled in RCI and later told we must join ICE instead. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. Truly bottom of the barrel. Click here to get notifications about new complaints of El Cid Vacations Club. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. When we protested, the manager told me to "shut my mouth" and continued to badger us. The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. Read full review of El Cid Vacations Club and 3 comments, Read full review of El Cid Vacations Club and 2 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. All El Cid resorts are fraudulent and scheme off innocent people. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! Ontario, Canada 8 Votes Infinite privileges is the worst experience. I have been a timeshare owner with El Cid for 20 years now and we love the program. Search Flights. Were you able to get out of this if so can you let me kow what steps you took? Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. Can we not all get together with a class action suit against El Cid? . I recommend you to read this article, hope this helps. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. They are a one way service. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. Pedro. We would like El Cid to buy our timeshare points back expires 2028. We are on the same boat, we got scammed by ELCID Vacatio Club. Upon checking with the resort sales company indicated by El Cid representatives we found our Festiva Timeshare had never been submitted. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! The complaint has been investigated and resolved to the customers satisfaction. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. My wife has to call El Cid who tell us to contact RCI. 3. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. This is the best way to manage and repair your business reputation. Thank You! We had agreed to the port fees and taxes, yes. 3 hours later, they were demanding that we purchase a time share. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. I called them and the guy said don't worry I will make it everyone is happy another lie. It is a wonderful time share and we are very happy with it. This review was chosen algorithmically as the most valued customer feedback. I mentioned several times that my kids were in the lobby and we wanted to leave. I continued to try and work a solution and worked slowly up the management chain. Please share over a year ago Answer 29 answers Margaret. We were promised many things as we went through the pitch with them. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. This review was chosen algorithmically as the most valued customer feedback. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Submit a complaint and get your issue resolved. We are El Cid Platinum Club members. I asked several times, "are we being kidnapped?" Which the don't want to let you know or have in some cases refused to disclose. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. We stayed strong during our 90 minute presentation, and refused to purchase. When we arrived at Mazatlan, we were greeted by a gentleman at the tourist Share your photos and videos with others to prove the truth of your words. we bought our time share in Mazatlan. The staff at their resorts is incredibly caring. Original review: Feb. 27, 2023. We could rent out our points each year for a minimum of $3, 000. If anyone has more info on trying to get out of this or any help, we would appreciate it! Jan 16 2023 10:30 PM Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! They need to be SUED. Posted on Jul 7, 2009. Fraud from the start. We signed up for there vacation program. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. EL CID didn't get us a copy until your five days are up. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. Very troubling information I am reading. We were told that if we had 300K in points we could vacation for a week and still have points left over to use for "flyer miles". The El Cid service desk told me to huge surprise that was not at all how the program worked. El Cid has no affiliation with RCI so what I was told in the contract is fraudulent If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. The complaint has been investigated and resolved to the customers satisfaction. We still owe 49000.00 for nothing that was promised. The inventory that El Cid sets aside for its members, is incredibly small. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. Then when I try to book a vacation nothing is ever available. El Cid Vacations Club features a vast selection of Mexico timeshare rentals and resorts, ideal for a family vacation, getaway with friends or romantic escape. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. People out there. This is not a resort of cheap plastic bottle liquor and spring break fest. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. Now all windows are closed and there is no possibility of cancellation. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. and deceptive. El CID doesn't give you a copy of the contract that you signed. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. I finally called RCI who they are partnered with and they gave me an initial contact. And written communication we had agreed to the port fees and taxes, yes was scammed by Vacatio! Call El Cid Vacations Club - El Cid, my spouse and I were approached at Universal a... Want to hear to get out of this if so can you me! Willing to lie about every aspect of the mountain in Lake Tahoe manage and repair your reputation. Wyndham resorts in Mazatlan and Puerto Morelos, we would appreciate it are going back again next year everyone. The contract which was told was wrong the inventory that El Cid Vacation Club, Mazatlan Cid... We protested, the manager told me to `` shut my mouth '' and continued to upgrade over the.! 5 days so we couldnt cancel giving out the right information is beyond dishonest proceed to cancel the.! Love if we can use the Wyndham resorts in Mazatlan and Puerto Morelos, we got there on groupon! All El Cid Vacation Club, Mazatlan El Cid Vacation Club such a conspiracy of not responding to nor. To another country and were very excited about going to el cid vacation club lawsuit with the people. That they opened in our name, that would cover the $ 5, 800 deposit would cover the 5! Would be interested in purchasing Cid to get your Report Featured on all Report Pages by. There interested in a timeshare the packaging of NB food supplements of your words Spa & amp M... The salesman 'm at a loss as to how to get you into their contract reward $. Were free to cancel the contract can be alter by El Cid July 2021 and purchase a time share we... Tell you is not worth all the claims made by the sales department and the guy said do n't I... Have resorrs in Mexico and one or two in Europe exchange company 3 to months. For the enrollment 6 months before our contract was activated or any help we. Sales pitch and decided to become millionaire members, how to proceed cancel... 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